Canadian standard ground shipping coast to coast on orders over $399.00 before tax via Purolator and/or Greyhound to rural communities.
HD Diesel Supply requires a 25% restocking fee and shipping costs to be covered by customers on all returns which are accepted only within 30 days (from invoice date), item must be in their original boxes, and cannot have been installed or used.
*Injectors returned for warranty will be exchanged for equal or same as products purchased.
*Performance parts: injectors, turbos, pumps (electrical parts) etc. cannot be returned.
*The installer is responsible for the proper installation of our products as HD Diesel Supply assumes no liability regarding the improper installation or misapplication of its products.
If installation assistance is required; please contact the product manufacturer for details and proper instructions.
*Upon receipt of merchandise, the customer agrees to accept the Return, Warranty & Core Policies.
HD Diesel Supply offers a limited warranty as to description, quality, productiveness, merchantability, and fitment of any product to any specific purpose, or any other matter of products sold.
HD Diesel Supply is not responsible for any product’s improper use/service, therefore the buyer waives all rights other than those specifically detailed herein.
This warranty cannot be extended or altered in any form, except by a written instrument signed by both HD Diesel Supply and the buyer.
The duration of warranty offered by HD Diesel Supply is as follows:
The warranty is limited specifically to the parts included within the product kit(s) sold from HD Diesel Supply. All products in question of warranty must be returned prepaid to HD Diesel Supply and MUST include a dated proof of purchase receipt.
All warranty claims are subject to approval by HD Diesel Supply and limited to the original purchaser.
Any returned products will be inspected, and either repaired or replaced at the discretion of HD Diesel Supply.
HD Diesel Supply shall not be liable under any circumstances for expenses incurred relating to diagnosis, removal, reinstallation of our products, or any other contingent expenses (labour, travel time, shipping expenses etc.).