Shipping & Returns / Return Policy - Warranty Policy

HD Diesel Supply offers FREE SHIPPING ACROSS CANADA!!!

Canadian standard ground shipping coast to coast on orders over $399.00 before tax via Purolator and/or Greyhound to rural communities.

  1. Free shipping is available to British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, Newfoundland, Labrador, Prince Edward Island, Nova Scotia, and New Brunswick.
  2. Shipping is available to the Northwest Territories, Nunavut, and the Yukon at a calculated shipping rate. Please contact us directly to inquire.
  3. HD Diesel Supply offers expedited shipping available upon request, subject to availability PLEASE CONTACT US DIRECTLY TO INQUIRE.
  4. A 4-7 business day shipping/processing period is applicable to all orders before items are shipped.
  5. All orders will include a tracking number upon shipment (sent to customer via email once your order has been shipped)
  6. All orders require a signature upon arrival. (We will not ship to box addresses) Contact name and contact phone number are required on all shipments.

Return Policy - Warranty Policy

HD Diesel Supply requires a 25% restocking fee and shipping costs to be covered by customers on all returns which are accepted only within 30 days (from invoice date), item must be in their original boxes, and cannot have been installed or used.

*Injectors returned for warranty will be exchanged for equal or same as products purchased.

*Performance parts: injectors, turbos, pumps (electrical parts) etc. cannot be returned.

*The installer is responsible for the proper installation of our products as HD Diesel Supply assumes no liability regarding the improper installation or misapplication of its products.

If installation assistance is required; please contact the product manufacturer for details and proper instructions.

*Upon receipt of merchandise, the customer agrees to accept the Return, Warranty & Core Policies.

Returns & Warranty Limitations:

HD Diesel Supply offers a limited warranty as to description, quality, productiveness, merchantability, and fitment of any product to any specific purpose, or any other matter of products sold.

HD Diesel Supply is not responsible for any product’s improper use/service, therefore the buyer waives all rights other than those specifically detailed herein.

This warranty cannot be extended or altered in any form, except by a written instrument signed by both HD Diesel Supply and the buyer.

The duration of warranty offered by HD Diesel Supply is as follows:

  • One year from the date of sale on re-manufactured products
  • Two years from the date of sale on new products, unless noted (*Performance products excluded)
  • Performance injectors, turbos and CP3 Pumps carry a limited 90 day warranty.

The warranty is limited specifically to the parts included within the product kit(s) sold from HD Diesel Supply. All products in question of warranty must be returned prepaid to HD Diesel Supply and MUST include a dated proof of purchase receipt.

All warranty claims are subject to approval by HD Diesel Supply and limited to the original purchaser.

Any returned products will be inspected, and either repaired or replaced at the discretion of HD Diesel Supply.

HD Diesel Supply shall not be liable under any circumstances for expenses incurred relating to diagnosis, removal, reinstallation of our products, or any other contingent expenses (labour, travel time, shipping expenses etc.).

NOTE: For any items being returned or for warranty, the buyer must contact directly to receive an RMA number before returning item.