FAQ

  1. What payment methods do you accept?
  2. What do you offer for shipping options?
  3. Do you ship to the Canadian Northern Territories?
  4. Do you offer a warranty on your remanufactured injectors, turbos and CP3 Pumps?
  5. Do you charge for cores on injectors, injection pumps and turbos?
  6. Can I send in my cores to you first to avoid core charge?
  7. Do you offer support to help me identify my engine and what parts are required?
  8. Do you charge sales tax?

Q: What payment methods do you accept?

We accept most all payment options including: Visa, MasterCard, Bank E transfers, and cash (for local pickup orders).

Q: What do you offer for shipping options?

We offer FREE Canadian standard ground shipping coast to coast on orders over $100.00 before tax via Purolator and/or Greyhound to rural communities.
Free shipping is available to British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, Newfoundland, Labrador, Prince Edward Island, Nova Scotia, and New Brunswick. Excluding the Northern Territories, Yukon and Nunavut.
Expedited shipping available upon request, subject to availability PLEASE CONTACT US DIRECTLY TO INQUIRE on calculated shipping costs. Link to Contact us.

Q: Do you ship to the Canadian Northern Territories?

Shipping is available to the Northwest Territories, Nunavut, and the Yukon at a calculated shipping rate. Please contact us directly to inquire at See our shipping policy for more details.

Q: Do you offer a warranty on your remanufactured injectors, turbos and CP3 Pumps?

Yes we do!! We offer a 1 year warranty unlimited KMS, some restrictions apply. Please see our warranty policy for more details.

Q: Do you charge for cores on injectors, injection pumps and turbos?

Yes we do have core charge that applies to our injectors and related core exchange products. Please see our core policy for more details

Q: Can I send in my cores to you first to avoid core charge?

Yes you can send your cores in before we ship your new injectors or related parts that require a core charge. There are three convenient options when it comes to core exchange with HD Diesel Supply. Please see our core policy for more details.

Q: Do you offer support to help me identify my engine and what parts are required?

Yes we are here to assist you in making sure you are purchasing the correct parts that fits your engine and needs. See our Diesel 101 for education or feel free contact us with any of your questions.

Q: Do you charge sales tax?

We charge GST ONLY on all our items shipped in all other 9 provinces and Territories Excluding Manitoba. Manitoba residents are required to pay Manitoba PST.

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